Pets at Home Bridgend, Bridgend

Pets at Home Bridgend, Bridgend

We have a customer Kyle, Kyle has special needs and is our favourite customer in the world. He loves Pets at Home and visiting to see all the pets and his friends who work there. When Kyle had to shield, his family got in touch to say he was struggling and asked for help. We sent him care packages of items from the store and little video updates to show ‘his’ pets were being looked after and were ok. Towards the end of the year we relocated the store and this was a big change for Kyle, so we invited him on opening weekend to cut the ribbon in front of all his friends and family and give him a personal tour so he felt ok with the move. In short I’m proud of my team because we helped one special person cope with the last year a bit better.

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2021-06-03 09:32:26

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