Proud of my store

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Celebrating retail businesses, store team empowerment, the power of local customer interactions and why you can say…
I’m #ProudOfMyStore.

The competition is now closed, with the overall winner to be announced soon at the Proud of My Store Awards 2022. Feel free to still enter your story, however, you will not be entered into the draw. If you are a retailer and would like to attend the awards in September, please register your interest here. 

#ProudOfMyStore is a chance for stores everywhere big and small,  to share why they’re proud and compete to be the winning store by our panel of retail experts. From Grocers and Fashion stores to banks and restaurants, we want to hear from you all.

Who can enter?

Anyone working in a customer-facing outlet – that includes retail stores, banks, salons, restaurants and pharmacies.

🏆 Exclusive prizes to be won!

Stand-out entries will be awarded every month (April – June) along with various honourable mentions. An overall winner will be selected in July from the  stand out entries. 

All winners will receive: 

  • 2 x exclusive invitations to a special recognition event 
  • Luxury hampers for their store to share
  • A generous donation to a charity of your choosing
  • A donation towards a team activity for your store or charity donation – your choice
  • Overall winner receives the coveted title of the ‘Proudest Store 2022’ 

Questions? Email us here.

For all terms and conditions please see here

All Proud Stores

user_circleCreated with Sketch. vinny is proud of

Nisa Local, Halliwell Road, Bolton

Nisa Local, Halliwell Road, Bolton
We have done a refurb in our nisa local on tongue moor rd BL2 3BN in the middle of the pandemic. We have also also kept all our staff on. Our staff vary in age from 18 to 60 we have helped them threw the bad times. With our refurb we have the state of the art tills and we also have free to use cash machine costa coffee and food to go. All this has been introduced to help our staff and customers. Our staff go out there way to advised customers of nisa and co op deals. They also help the elderly with food to there home. We have also helped help the homeless charity in bolton to provide food and warm clothing threw the bad times. This has been possible as our staff have been upselling and the money we get we put in a pot to give to charity. We have also put in place covid safety measures to help our customers. We may be taking our screens down when lock down is over to give a more friendly approach. We also are advising our customers to try all coop brands and we ask each customer is there anything you want that we dont stock. We supply masks gel and other PPE to school kids and people of the area. We have also started taking orders from school kids for food to go. Our healthy fresh food is a hit
2021-07-13 18:23:59

user_circleCreated with Sketch. Banbridge Store Manager is proud of

New Look, Newry Street, Banbridge

New Look, Newry Street, Banbridge

I could not be more proud of my team here in Banbridge but a special mention to my Supervisor Danielle who went over and above with a customer this week.

Danielle had by chance got a couple of calls from a customer who was enquiring via telephone about different skirts we had in store, she told the customer that they could come in and see the skirts or download our new look app to explore a bigger range and have them delivered to the store for free should they have had any concerns leaving the house during these strange times. The customer then on the third phone call confided in Danielle that they were currently in the transitioning stage of one gender to another and that they were really anxious about coming to any store to try on clothes. Danielle immediately used her natural caring, considerate nature and explained to the customer that she would meet them at the door at a set time and walk the floor with them as a companion to select items, she had a fitting room reserved for the customer and told the customer she would wait for them to try on and then offer her opinion and help select the products. 100% assured the customer that our store is a safe space and that if ever they need to come In and have anxiety to ring ahead and she would be a go to member of the team until they were fully comfortable with all the team.

Never in my life have I came across such an excellent service being provided and what’s more it all came naturally to Danielle to think outside the box and go that extra mile for a customer who had concerns coming to the store

I could not be more proud of this amazing gesture and that the customer was able to overcome their fear of visiting us whilst going through a challenging time in their life.

2021-06-09 11:39:35

user_circleCreated with Sketch. Claire is proud of

Co-op Food – Gidea Park – Brentwood Road, Brentwood Road, Gidea Park, Hornchurch, Romford

Co-op Food – Gidea Park – Brentwood Road, Brentwood Road, Gidea Park, Hornchurch, Romford

I am so proud of my store for many reasons. We are a community store that has served the local community throughout the pandemic. Always with fantastic customer service and a smile. Sadly we have experienced an increase in shoplifting and abuse during the pandemic. Been targeted by a gang. We all supported each other and kept smiling. The whole team gets behind my passion for colleague safety which I help promote.
We also launched the baby bank charity which provides baby and child items for our local community that are in need.
Everyone goes above and beyond and make the store not just a shop but a community hub.
We also just had a fundraising day for Mind where everyone dressed up and raised vital funds

2021-05-24 14:45:08

user_circleCreated with Sketch. Gemma is proud of

The Cakery, Regent Grove, Leamington Spa

The Cakery, Regent Grove, Leamington Spa

None of us could have predicted how tough 2020 would be for everyone, and what a challenge it has been for small businesses like ours but we are so proud of what we have achieved in the past year. We’ve tried to adapt with every challenge thrown at us and make the best of the situation. It started with drive-by ‘contactless cakes’ when lockdown closed our shop, then we treated our NHS workers with cake deliveries to local hospitals, then we realised our key workers needed a treat too and so we asked for nominations and delivered over 1000 treats to care workers, pharmacies, schools, care homes, hospitals, doctors and police stations! ❤️⁣

Then we took our business online with the help of a family member and we were blown away by the demand for cupcake deliveries through lockdown! It was lovely to see our regulars and new customers treating loved ones to a gift with orders coming in from all over the world. Grandparents who missed their grandchildren and children who missed their parents, special birthdays spent at home, missed celebrations and weddings. 🧁⁣

We have postponed over 100 weddings, some 4 times! We even created a postal wedding cake sample box so that customers could taste cake at home. In June we built a “cake hatch” so we could reopen safely. Then the government reduced weddings and gatherings so we brought out the ‘Mini Cake’ perfect for parties of 6!

We took the opportunity to do a rebrand and gave our shop a makeover and with our new online shop we have gone from strength to strength and we are now expanding with a new bakery space. We are so proud of our business and hardworking team including my mum (the founder) who had just retired and came back to help with deliveries so we could keep going through 3 lockdowns.

We have high hopes for 2021 and we are so grateful to every one of you who has supported us by eating more cake! 💖⁣🥰

2021-04-30 10:25:38

Number of proud stores
291 Stores


Do you work in a shop, restaurant, pharmacy, salon, bank or any customer-facing outlet?

Whether it’s your team spirit, community contributions, customer service or in-store excellence – we want to hear your stories as to why you’re proud of your store. 
Questions? Email us at

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Thank you for sharing !
Congratulations, you just entered the Proud Of My Store UK contest. Each month a winner will be announced. Your story will be published after moderation by our teams.
Share your pride, show the world how proud you are of your store #proudofmystore
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  • How have you helped make your store the unique place it is today?
  • How have you adapted to the needs of your customers?
  • Can you share any customer interactions that have improved the in-store experience?
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Please find terms and conditions here.