The Original Factory Shop, George Street, Lutterworth

The Original Factory Shop, George Street, Lutterworth

Our team here are incredibly dedicated and always ready to lend a hand. I am the assistant store manager and I am so proud of the team I have here who really are ready to get involved with the local community (many live local) and have grown our store into one that is right for the town. We have set up a community book end and have kindly had many donations for our local chosen charity – The Lutterworth Community First Responders.
Everybody is greeted with a smile and our team know our locals by name and have plenty of conversations with them whilst they shop with us. My colleagues will always go out of their way and have gone the extra mile so many times it’s hard to keep track! From offering up their own time to deliver furniture to local shoppers and creating shopping experiences that suit everybody’s needs. We have a lady named Emma who shops with us who is blind and I always have volunteers to help escort her around – you can always hear whoever takes her round chatting away and laughing.
Throughout the pandemic each team member has gone above and beyond in my eyes with just how dedicated they are to our customers and the store. No matter what they have had going on in their personal life they just crack on, communicate with us and give our store a lovely atmosphere to be in.

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2022-06-17 15:05:45

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