The Original Factory Shop, Station Road, Milngavie, Glasgow
Our team are hardworking, dedicated and treat every customer with excellent service. We are doing our bit for the community by supporting East Dunbartonshire Association for mental health through raising funds by selling carrier bags throughout the year and customers using their tofs card. We also now have a book donation section for our community where customers can pay for books and donate funds to support our charity also. Recent experience from one of our colleagues Angela that i witnessed, an elderly lady wanted to purchase one of our folding moreno chairs but was unable to carry it due to the weight of the item and because she had a walking aid to support her journey. Without any hesitation, the colleague in store offered to take it to her house after work as it was on her way home anyway and the customer was absolutely delighted. All about saving the sale and also supporting our customers – going above and beyond! The team have had a few setbacks throughout the year with people leaving however every colleague is still passionate about their job and gives 100%.
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