Improve the customer experience by combining actions from your local store teams and the headquarter.
Improve the customer experience through actionable insights and data for all levels of your organization.
Monitor the engagement of your stores with our our proprietary Customer Relationship Score.
Rank your store overall level of customer satisfaction, engagement and areas of improvement.
As your KPI’s evolve on the dashboards, see your business grow.
View the results of your actions and evolution of feedback month-on-month. Resulting in a long -term, healthy customer relationship score.
Check your regional and local rankings to benchmark your business and view leaderboards for a bit of healthy competition. Introducing a healthy company-wide addiction to delivering exceptional experiences.
Explore your results, surveys and feedbacks to identify trends and test your assumptions.
Refine your results in any way you like with integrated filters
Cross different types of data to better understand your customers and make decisions.
Track the evolution of your customer experience KPIs.
Understand the experience of your customers and identify areas of improvement across the customer journey.
Create a competitive environment between your stores and reward your top performers.