Customers

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Hear from our Customers

We work with Customer obsessed market leaders and pioneers that are achieving high impact results every day.

At the store level, adoption of the Critizr interface is unanimous. The teams have quickly taken to it, and the customer response rate is over 95%.

Céline Lemaire, Customer Experience Director

Going from simple customer feedback webforms to enabling 360° customer interactions with Critizr has completely transformed our business. It’s enabled us to go from being reactive to proactive when it comes to customer interactions.

Peter Gibbons, Group Operations

Thanks to Critizr, all of our customer-facing teams understood the importance of listening to our customers, helping us achieve true customer-centricity.

Tiphaine Chateigner, Head of Customer Experience

Critizr is a day-to-day management tool for store managers to improve the customer experience by keeping customers top of mind.

Brune de Bodman, Head of Customer Performance

More than 150 clients all over the world

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Over 70,000 business owners use Critizr