The most complete CX solution in a world of AI
Our customer experience management platform, adopted by over 150 companies worldwide, offers a unique approach that enables companies to optimize customer satisfaction and loyalty, boost performance and achieve their growth objectives.
![Carrefour](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/logos/Carrefour_Gray.png)
![Domino's Pizza](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/logos/Domino_s_Pizza_Gray.png)
![Crédit Agricole](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/logos/Crédit_Agricole_Gray.png)
![Castorama](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/logos/Castorama_Gray.png)
![Rexel](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/logos/Rexel_Gray.png)
![Atol](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/logos/Atol_Gray.png)
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/locales/en/illustrations/illu-hero.png)
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Omnichannel
Comprehensive customer satisfaction measurement for continuous improvement
to strengthen your customer knowledge.
for Goodays surveys.
![Rexel](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/logos/Rexel_Gray.png)
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/v1712753487/website2024/illustrations/illu-quote-right-omnicanal.png)
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/photos/Francois_Gauduffe.png)
Rexel
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/illustrations/illu-pillar-actionculture.png)
Engagement
Build a "customer-centric" organization
by frontline teams.
of the platform within the first 2 months.
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/locales/en/illustrations/illu-bento-actionculture-replyai.png)
![Castorama](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/logos/Castorama_Gray.png)
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/v1712753489/website2024/illustrations/illu-quote-right-action_culture.png)
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/photos/Celine_Zuliani.jpg)
Castorama
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/illustrations/illu-pillar-insights.png)
Insights
Your strategy informed by the voice of your customers
observed among our clients within the first year of partnership.
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/website2024/locales/en/illustrations/illu-bento-insights-analyzeai.png)
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E-reputation
Your digital storefront optimized to be the preferred choice of customers
among our clients.
left by customers redirected from Goodays surveys.
A solution ready for the challenges of large organizations
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Seamless integration into your ecosystem
Aware that the organizations we support already have complex technical ecosystems, our platform has been specifically designed to adapt easily and integrate seamlessly into any technological environment. Goodays can easily connect to your existing systems via API, including your CRM, marketing or customer service tools, messaging systems and more.
![](https://res.cloudinary.com/critizr/image/upload/f_auto,c_limit,w_3840,q_auto/v1712758415/website2024/illustrations/illu-extrapillar-support.png)
Personalized support
Our multidisciplinary teams have helped hundreds of leading companies develop their customer satisfaction management programs. Whether it's defining the strategic focus of your customer experience program, engaging and training your teams, or configuring our platform and answering your questions, we're there for you every step of the way. Our support is ongoing: before, during and after the launch of our solution.
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Strong commitment to data security
We take data security very seriously, knowing how crucial it is for our customers. We have implemented both technical and organizational security measures to ensure the best possible protection. These include encryption of your information, strict access control, the use of enhanced authentication methods, as well as ongoing training of our teams and the rigorous application of security policies.