About us

We believe that stores should be digitally connected to their customers

We were born in 2012 with the strong belief that if store staff could be connected to their customers good things would happen. They would understand them better. They would create better, longer-lasting relationships with them. The store would become a window into the brand that is more personal, more local and more human.
So we built a solution to do just that. A solution designed to connect the stores to their customers to create a culture of customer-obsession.

Our solution empowers customers to start conversations with their stores, be it about an inquiry, a compliment, a piece of feedback, a suggestion.
Stores managers can then exchange with their customers regardless of the channel that they use.
The HQ teams get access to rich, actionable insights across their entire network of points of sale. And everyone gets to understand the customers, with their local nuances.

Today, our teams of passionate professionals work with hundreds of Europe’s top consumer businesses.
We are expanding internationally and are always looking for people who share our passion to join us.


employees and looking for more


offices to collaborate, socialise, innovate


retail professionals use our solution every day


our solution is used in 27 countries

Our values

Together we create our company culture

Making everyone feel welcome is something that is at the heart of everything we do.

We firmly believe that diversity and inclusion are essential factors of equality and social cohesion, but also of innovation and performance. An example of this commitment is that equality between women and men is a reality at Critizr. Indeed, Critizr obtained a Gender Equality Index score of 88/100 in 2020.

Together, we are an incredible software company, but first and foremost, we are people. And together, we have created a company culture that enables everyone to feel welcome, have fun and innovate.


We know that 2 heads are better than one, and 10 are even better than 2. We coach, empower and enable one another.


We’re owners, not renters. Each one of us is responsible for our successes or failures. We value trust, autonomy and ownership.


We have very ambitious goals and we’re achieving great things every day. We’ve got our eyes on the prize and we won’t stop at the top.


We communicate openly and continuously. We give continuous feedback and value transparency.


One company distributed over three countries and growing every day. Staying organised and on point with the way we work enables us to reach our goals together.


We’re empowering people with our solution but we’re not solving something as critical and overwhelming as world poverty. We’re here to work hard, but also have fun.


Collaborative cultured citizens, climbing and coordinating to the top. We empower our customers.


Interested in working with us? Curious about our culture? Want to get the latest updates?

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Join us for a journey full of memorable experiences

Customer success

Local Success Manager

Customer success management


Research and development

Product Manager

Product management



Technical Writer (documentation)



See all the positions

Over 30,000 Business owners use Critizr

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We’re here for you

Whether you have a press inquiry, want to get your own product demo or simply want to have a discussion with a solution expert, our teams are here to help.

Click on the button below, fill the form on the page, tell us a little bit more about yourself and we will get back to you. Let’s talk soon.