About

About us

We believe that stores should be digitally connected to their customers

We were born in 2012 with the strong belief that if store staff could be connected to their customers good things would happen. They would understand them better. They would create better, longer-lasting relationships with them. The store would become a window into the brand that is more personal, more local and more human.
So we built a solution to do just that. A solution designed to connect the stores to their customers to create a culture of customer-obsession.

Our solution empowers customers to start conversations with their stores, be it about an inquiry, a compliment, a piece of feedback, a suggestion.
Stores managers can then exchange with their customers regardless of the channel that they use.
The HQ teams get access to rich, actionable insights across their entire network of points of sale. And everyone gets to understand the customers, with their local nuances.

Today, our teams of passionate professionals work with hundreds of Europe’s top consumer businesses.
We are expanding internationally and are always looking for people who share our passion to join us.

Work at Critizr - terrace

80+

employees and looking for more

3

offices to collaborate, socialise, innovate

30,000

retail professionals use our solution every day

27

our solution is used in 27 countries

Our values

Together we create our company culture

Making everyone feel welcome is something that is at the heart of everything we do.

We firmly believe that diversity and inclusion are essential factors of equality and social cohesion, but also of innovation and performance. An example of this commitment is that equality between women and men is a reality at Critizr. Indeed, Critizr obtained a Gender Equality Index score of 88/100 in 2020.

Together, we are an incredible software company, but first and foremost, we are people. And together, we have created a company culture that enables everyone to feel welcome, have fun and innovate.

Collaborative

At Critizr, collaboration and accountability for what we do are top priorities. Remaining approachable and communicating is essential for us to achieve our goals and reach our milestones. We strive to be completely transparent both in our successes and failures, with teamwork at the heart of everything we do.

Human

We are based on a culture of human-centricity. Our people-first approach enables us to have fun, celebrating key events and important moments while being hard-players. We care deeply for all the Critizr team and have the utmost respect, trust, and integrity in everything we do. 

Ambitious

At Critizr, we are proud of our ambitious mindset. Driven by growth, we aim to reach the highest peaks. We love to overperform, innovate and disrupt the industry. We vitalise their customer intimacy and grow their businesses.

Entrepreneur

We consider ourselves unwavering entrepreneurs. We are eager to take ownership of anything that brings value or has potential for success. We are excited to be part of a trusted team made of strong individuals who each bring individual strengths. We are transparent, reliable, and autonomous and are proud when we see members of the Critizr team go on to create their own companies.

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Interested in working with us? Curious about our culture? Want to get the latest updates?

Careers

Join us for a journey full of memorable experiences

Customer success

Local Success Manager

Customer success management

PARIS, LILLE

Apply >

Research and development

Product Manager

Product management

PARIS, LILLE

Apply >

Marketing

Technical Writer (documentation)

Marketing

LONDON, PARIS, LILLE

Apply >

Over 30,000 Business owners use Critizr

Contact

We’re here for you

Whether you have a press inquiry, want to get your own product demo or simply want to have a discussion with a solution expert, our teams are here to help.

Click on the button below, fill the form on the page, tell us a little bit more about yourself and we will get back to you. Let’s talk soon.