Connect with your local customers.
Deliver memorable experiences.

The solution to engage, understand, and build loyalty with your local customers.

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Over 30,000 business owners use Critizr

  • Carrefour
  • Monoprix
  • Havas voyages
  • Nocibé

welcomes

Welcome ServiceDock to the Critizr family. We’re excited to bring the customer engagement capabilities of ServiceDock to our clients to build retail experiences that will exceed their customers' expectations.

Digital conversations with your local customers.

Our Customer Interaction Management platform enables your local staff to converse with their customers on all the channels that matter. Through the power of conversations, your staff humanise the brand, create proximity and drive loyalty.

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Take actions that make the difference. Fast.

Your customers are connected, they move fast. With Critizr Connection, so do you. Our platform enables you to identify actions to take, and to execute rapidly. To continuously improve your CX. To delight customers. To never lose them. Because every single customer matters.

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Real-time insights across your network.

Critizr Connection brings you a comprehensive set of channels to collect the voice of the customers, combined with an easy-to-use design that structures the information. You are best placed to understand what your customers really think without needing a data science PhD.

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Accelerate your digital transformation.

A connected store with a good digital reputation? It's possible! Critizr Connection gets your brand even closer to your customers by connecting your stores to the digital channels. You continuously improve your online reputation by being present where your customers are.

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You want to know more?

available on mobile, tablet and desktop

Over 30,000 business owners use Critizr

Book a demo